1. Agreement to Terms

By accessing and using the services provided by Paprika OÜ ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Paprika OÜ provides mathematics education services including:

  • Individual mathematics tutoring
  • Group mathematics classes
  • Online mathematics education programs
  • Mathematics exam preparation services
  • Educational consultation and assessment

3. User Obligations

3.1 Eligibility

You must be at least 18 years old to enter into this agreement. If you are under 18, your parent or guardian must agree to these Terms on your behalf.

3.2 Account Information

You agree to provide accurate, current, and complete information when creating an account or enrolling in our services. You are responsible for maintaining the confidentiality of your account information.

3.3 Prohibited Uses

You agree not to use our services for any unlawful purposes or to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Disrupt or interfere with our services
  • Share account credentials with unauthorized parties
  • Engage in any form of harassment or inappropriate behavior

4. Payment Terms

4.1 Fees

Fees for our services are as quoted at the time of enrollment. All fees are due in advance unless otherwise agreed upon in writing.

4.2 Payment Methods

We accept various payment methods including bank transfers, credit cards, and other electronic payment systems. Payment processing may be handled by third-party providers.

4.3 Refund Policy

Refunds are provided according to our refund policy, which will be clearly communicated at the time of enrollment. Generally, refunds are available within 7 days of service commencement, subject to certain conditions.

5. Cancellation and Rescheduling

Students may cancel or reschedule sessions according to our cancellation policy:

  • 24-hour notice required for individual sessions
  • 48-hour notice required for group sessions
  • Online sessions may be rescheduled with reasonable notice
  • Excessive cancellations may result in service termination

6. Intellectual Property Rights

All content, materials, and resources provided by Paprika OÜ are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, Paprika OÜ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

9. Service Availability

We strive to provide consistent service availability but cannot guarantee uninterrupted access to our services. We may temporarily suspend services for maintenance, updates, or other operational reasons.

10. Student Conduct

Students are expected to:

  • Attend scheduled sessions punctually
  • Come prepared with necessary materials
  • Treat instructors and other students with respect
  • Follow safety guidelines for online sessions
  • Complete assigned work and participate actively

11. Instructor Qualifications

All our instructors are qualified mathematics educators with appropriate credentials. We reserve the right to assign instructors based on availability and student needs.

12. Technology Requirements

For online services, students must have access to:

  • Reliable internet connection
  • Compatible device (computer, tablet, or smartphone)
  • Required software or applications
  • Quiet learning environment

13. Dispute Resolution

Any disputes arising from these Terms shall be resolved through good faith negotiation. If resolution cannot be reached, disputes shall be subject to the jurisdiction of Estonian courts.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or technical failures.

15. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

16. Termination

Either party may terminate the service agreement with appropriate notice. We reserve the right to terminate services immediately for breach of these Terms or inappropriate conduct.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of Estonia. Any legal action or proceeding shall be brought in the courts of Estonia.

19. Contact Information

For questions about these Terms and Conditions, please contact us:

Paprika OÜ

Registration Number: 14148491

Email: [email protected]

Phone: +372 55662979

Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Liikuri tn 48-48, 13618